Terms of Service

Last updated: April 20, 2026 · CarJudgeAI LLC, Burleson, TX

1. Acceptance of Terms

By creating an account or using CarJudgeAI, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our service. We reserve the right to update these terms at any time with 30 days notice.

2. Service Description

CarJudgeAI is an AI-powered vehicle evaluation platform that provides analysis and documentation tools across five modes:

Vehicle Inspector

Upload photos to receive a condition assessment with scores, damage detection, paint analysis, and a buy/negotiate/walk recommendation.

Salvage Analyzer

Analyze damaged vehicles from auction sites (Copart, IAAI) with repair cost breakdowns, parts estimates, ROI projections, and max bid recommendations.

Dealer Deal Analyzer

Evaluate dealer offers by detecting junk fees, analyzing financing terms, and providing negotiation strategies.

Sell / Trade-In

Get your vehicle's market value, receive fix recommendations to boost value, and generate ready-to-post listings with trade-in analysis.

Accident Report

Document accident scenes, receive AI damage assessments and repair estimates, and generate insurance-ready claim summaries with emergency contact features.

Free Tools

In addition to the five paid analysis modes, CarJudgeAI offers free tools that do not require credits:

  • Free VIN Check: Public VIN decoder using NHTSA data. Returns vehicle specs and active safety recalls. Results are informational and do not constitute a vehicle history report.
  • DTC Code Analyzer: Free AI-powered OBD2 diagnostic code analysis. Provides possible causes, repair cost estimates, and severity assessment. Not a substitute for professional mechanical diagnosis.
  • Loan Calculator: Client-side auto loan calculator for estimation purposes only. No data is transmitted to our servers. Results are not financial advice.
  • Rate Drop Alert: Free notification service for auto loan rate changes. Rates shown are national averages from public sources and may not reflect rates available to you personally. This is not financial advice.

My Cars (Digital Garage)

My Cars is a free vehicle management feature that allows you to:

  • Store vehicle information, photos, insurance details, and ownership/financial data.
  • Track maintenance schedules with automatic reminders.
  • Connect your vehicle via SmartCar for live odometer, fuel, and oil life data.
  • Use Ask AI to get personalized advice about your specific vehicle.
  • Get AI-powered financial strategy recommendations (keep/sell/trade/refinance analysis).
  • Scan insurance cards with AI to auto-fill insurance information.

3. Important Disclaimers

Please read these disclaimers carefully. They define the limitations of our service.

NOT an Emergency Service

The Accident Report mode is a documentation and analysis tool. It does NOT replace calling 911 or emergency services. If anyone is injured or in danger, always call 911 first. CarJudgeAI is not an emergency response provider and cannot dispatch emergency services.

NOT Professional Appraisals

All vehicle valuations, market values, repair cost estimates, trade-in values, and investment projections generated by CarJudgeAI are AI-generated estimates for informational purposes only. They are NOT certified appraisals, binding valuations, or guaranteed prices. Do not rely on these estimates as the sole basis for financial decisions. Always obtain professional appraisals and multiple repair quotes for significant transactions.

NOT Legal or Financial Advice

Negotiation scripts, insurance claim summaries, dealer analysis, and trade-in recommendations are informational tools. They do NOT constitute legal, financial, or insurance advice. Consult a licensed professional (attorney, financial advisor, insurance agent) for advice specific to your situation.

NOT Mechanical Inspections

Photo-based AI analysis cannot detect hidden mechanical issues, frame damage not visible in photos, electrical problems, underbody rust, or other safety hazards that require physical inspection. Always get a professional pre-purchase mechanical inspection before buying any used vehicle.

Accuracy Limitations

While we strive for accuracy, AI analysis has inherent limitations. Actual repair costs, market values, insurance claim amounts, and vehicle conditions may differ significantly from our estimates. Photo quality, lighting, angles, and completeness directly affect analysis accuracy.

NOT Professional Mechanical Diagnosis

The DTC Code Analyzer provides AI-generated interpretations of OBD2 diagnostic codes. It is NOT a substitute for professional diagnosis by a certified mechanic. Always have trouble codes verified by a qualified technician before making repair decisions.

NOT Professional Financial Advice

AI financial recommendations (keep/sell/trade/refinance, equity analysis, EV switch analysis, market timing) provided through My Cars and Ask AI are informational estimates only. They are NOT professional financial advice. Consult a licensed financial advisor before making significant financial decisions about your vehicle.

Insurance Information

Insurance data stored in My Cars (company, policy, expiration) is for your personal tracking convenience. CarJudgeAI is NOT an insurance provider, agent, or broker. Insurance comparison links (e.g., The Zebra) are affiliate referrals, not endorsements. Always verify coverage details directly with your insurance provider.

SmartCar Integration

Vehicle data accessed via SmartCar (odometer, fuel, oil life) requires your explicit OAuth consent. You can disconnect your vehicle at any time from your garage settings. CarJudgeAI is not responsible for the accuracy of data provided by SmartCar or your vehicle's onboard systems.

Affiliate Disclosure

Some links within CarJudgeAI (insurance comparison, parts suppliers, OBD2 scanners, instant offer services) are affiliate links that generate revenue for CarJudgeAI. This does not affect the objectivity of our AI analysis or recommendations.

Voice Recognition

Voice-to-text in Accident Mode uses your device's Speech Recognition API and may not accurately transcribe all speech, especially in noisy environments. Always review transcribed text before submitting your report.

Third-Party Data Collection

You are responsible for obtaining appropriate consent when photographing other parties' documents (driver's licenses, insurance cards) using Accident Mode. CarJudgeAI is not responsible for your collection, storage, or use of third-party personal information. Use these features only for legitimate accident documentation and insurance claim purposes.

Rate Information

Auto loan rates displayed in the Rate Drop Alert and Loan Calculator tools are national averages from public sources (Federal Reserve, Bankrate). Your actual rate depends on credit score, lender, loan amount, term, down payment, and other factors. CarJudgeAI does not guarantee any specific rate and is not a lender or loan originator.

Calculator Estimates

The Loan Calculator provides estimates for informational purposes only. Actual loan terms, monthly payments, interest totals, and true vehicle costs may differ significantly based on your lender's specific terms. Always consult your lender for exact figures before signing any loan agreement.

4. Credit System and Payments

  • New users receive 1 free report credit upon account creation.
  • Additional credits are available via one-time purchase ($4.99 per report) or monthly subscription plans (Basic: 5 credits/$7.99/mo, Starter: 15 credits/$14.99/mo, Pro: 50 credits/$34.99/mo, Business: 200 credits/$79.99/mo).
  • Each report across any mode consumes 1 credit. Credits are non-refundable once used to generate a report.
  • Unused subscription credits do not roll over to the next billing period.
  • Subscriptions can be cancelled anytime via the Stripe Customer Portal in Settings.
  • Refunds for unused credits may be requested within 7 days of purchase by contacting support.

5. Subscription Terms

  • Subscriptions auto-renew monthly on the anniversary of your signup date.
  • You may cancel at any time. Access continues until the end of your current billing period.
  • Price changes will be communicated at least 30 days in advance via email.
  • All payments are processed securely by Stripe.

6. User Responsibilities

  • Provide accurate vehicle information and honest descriptions.
  • Only upload photos of vehicles you own, are considering purchasing, or have permission to evaluate.
  • Do not use CarJudgeAI for fraud, misrepresentation, insurance fraud, or any illegal purpose.
  • Do not upload photos containing identifiable individuals without their consent.
  • You are responsible for independently verifying all AI-generated information before acting on it.
  • Keep your account credentials secure and do not share your account.
  • When using Accident Mode, handle other parties' personal information (driver's license photos, insurance cards, license plates) responsibly and in accordance with applicable privacy laws.
  • Do not use photos of other parties' documents for any purpose other than insurance claims, accident documentation, and legal proceedings related to the incident.

7. Intellectual Property

  • CarJudgeAI LLC owns the platform, branding, AI analysis methodology, and all proprietary technology.
  • Users retain full ownership of their uploaded photos and personal vehicle data. By uploading photos, you grant CarJudgeAI a limited license to process them for analysis purposes only.
  • Generated reports, listings, AI chat responses, and DTC analyses are licensed to the user for personal use. You may share reports with insurance companies, dealerships, and potential buyers/sellers as part of a transaction.
  • You may not resell, redistribute, or commercially exploit CarJudgeAI reports without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, CarJudgeAI LLC is NOT liable for:

  • Financial losses from vehicle purchases, sales, trade-ins, or negotiations based on our estimates.
  • Inaccurate repair cost estimates, market valuations, or condition assessments.
  • Delays in emergency response — Accident Mode is a documentation tool, not an emergency service.
  • Decisions made based on AI-generated recommendations, including financial advice, DTC diagnoses, vehicle valuations, or sell/buy/trade strategies.
  • Actions taken by third parties (dealers, sellers, buyers, insurance companies) based on our reports.
  • Data loss, service interruptions, or technical failures.
  • Failure of the SMS emergency contact notification feature due to network, device, or carrier limitations.
  • Any indirect, incidental, special, consequential, or punitive damages.

Maximum liability: Our total liability is limited to the amount you have paid to CarJudgeAI in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless CarJudgeAI LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the service, your violation of these terms, or your violation of any rights of a third party.

10. Governing Law

These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of CarJudgeAI shall be resolved exclusively in the state or federal courts located in Tarrant County, Texas.

11. Termination

  • We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or abuse the service.
  • You may delete your account at any time by contacting support at support@carjudgeai.com. All associated data (reports, garage data, photos, SmartCar connections) will be permanently deleted.
  • Upon termination, your right to use the service ceases immediately. Data deletion follows our Privacy Policy.

12. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated at least 30 days in advance via email to your registered address. Continued use of CarJudgeAI after changes take effect constitutes acceptance of the updated terms.

13. Contact

For questions about these Terms of Service:

CarJudgeAI LLC

Burleson, TX

Email: support@carjudgeai.com